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Terms and Conditions of Sale

This Puppy Purchase Agreement ("Agreement") is entered into by and between Saratoga Kennel, LLC, a New York limited liability company ("Saratoga Kennel"), and the individual purchasing the puppy under this Agreement ("Customer," and collectively with Saratoga Kennel, the "Parties"). This Agreement pertains to the purchase of the puppy identified by the Parties (the "puppy"). The Customer may also choose to purchase additional products for the puppy ("Products").

The puppy is sold in its current condition, and except as specifically outlined in this Agreement or in the Health Commitment (which is incorporated into this Agreement by reference), Saratoga Kennel provides no additional representations, warranties, promises, or guarantees. This includes, but is not limited to, any assurances regarding the puppy’s disposition, conformation, size, weight, color, or markings.

The following terms and conditions also govern your purchase of the puppy from Saratoga Kennel:

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NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A WAIVER OF CLASS ACTIONS, AS DESCRIBED BELOW. THESE PROVISIONS AFFECT YOUR RIGHTS. PLEASE READ THEM CAREFULLY.

1. Puppy Value

For the purposes of this Agreement and Saratoga Kennel's Health Commitment (referred to as the "Health Commitment"), the value of the puppy is limited to the purchase price of the puppy (the "Purchase Price"). This value does not cover any additional costs such as store credit, taxes, shipping fees, health certificates, veterinarian bills, shipping crates, or any other expenses that the customer may incur in connection with the puppy.

2. Code of Conduct

 Customer agrees to spay or neuter the puppy at an appropriate age, as determined in   consultation with Customer's veterinarian. Customer further agrees to care for the puppy in a humane   and responsible manner, including, but not limited to providing it with clean and adequate shelter,   food, water, and veterinary care. Customer agrees that the puppy shall reside inside his or her home,   shall not be allowed to roam freely, and shall wear a collar with identification tags and any required   license tags at all times.

Following is Saratoga Kennel’s Code of Conduct:

Lifelong Care of Your Dog

Owning a dog means committing to caring for it throughout its entire life. Before choosing a dog and breed, make sure it fits your home and lifestyle and avoid making impulsive decisions. Learn about common health issues related to the breed, how to prevent them, and how to recognize them if they occur.

Ensure that your housing situation allows for dog ownership and understand that having a dog requires both time and financial investment. Only keep the number of dogs you can adequately care for in a healthy, positive, and safe environment. This includes providing proper food, water, shelter, health care, regular grooming, and companionship.

Be prepared to feed the puppy several times a day, take it outside for bathroom breaks, and teach it basic commands like "sit," "stay," and walking on a leash. Purchase necessary items in advance, such as food, treats, a collar, a leash, toys, grooming tools, and any other supplies needed for a smooth transition into your home.

Responsibilities and Safety for Your Dog

You and your family should decide who will handle the following responsibilities for the dog: feeding, providing water, taking the dog for walks, exercising it, cleaning up after it, and grooming it.

Make your home safe for your dog by:

  • Moving breakable or chewable items to higher places.

  • Keeping electrical cords out of reach.

  • Blocking off any areas of the house that you want to keep off-limits to the dog.

  • Preventing access to any houseplants, garden plants, foods, or medications that are toxic to dogs.

  • Ensuring your yard is securely fenced or providing a run for your dog.

  • Always using a leash when your dog is outside.

Traveling and Care for Your Dog

When traveling with your dog, keep it safe in the car by using a crate or a seat belt harness. Create a comfortable space for your dog to rest or find privacy, whether it’s a crate, a dog bed, or a pile of blankets.

Make sure your dog is well-socialized and properly trained to ensure its well-being and to positively interact with other animals and people.

To avoid causing problems for others and the environment:

  • Dispose of waste properly.

  • Control noise levels.

  • Prevent your dog from straying or becoming feral.

Provide your dog with regular exercise and mental stimulation that suits its age, breed, and health needs.

Veterinary Care for Your Dog

Establish a relationship with a veterinarian before bringing your dog home. Choose a vet in advance so you can schedule a visit soon after your dog arrives.

Provide your veterinarian with copies of your dog’s health records, and set up a schedule for vaccinations and regular check-ups.

Ensure your dog receives both preventive care (like vaccinations and parasite control) and any necessary treatments, based on your vet’s recommendations.

Make sure your dog is properly identified with tags or a microchip, and keep their registration information up-to-date in the relevant databases.

Legal and Emergency Considerations for Your Dog

Follow all local laws, regulations, and ordinances related to dog ownership, including licensing and leash requirements.

Help prevent overpopulation by spaying or neutering your dog.

Plan for emergencies and disasters by including your dog in your preparations. This means putting together an evacuation kit for your dog and making arrangements for its care if you are unable to provide it.

End-of-Life Care for Your Dog

Be aware of signs that your dog’s quality of life is declining. Consult with your veterinarian to discuss and decide on the best end-of-life care options for your dog. This may include palliative care, hospice care, or euthanasia.

3. Registration paperwork

At Saratoga Kennel, some puppies come with registration papers already completed, while others may still need to be registered. If your puppy is already registered, the papers will be provided to you at the time of purchase.

For puppies that are not yet registered, you will be responsible for completing the registration process. All necessary information and guidance will be provided, and you can complete the registration at your convenience. This process typically takes between two to four weeks, though it may take longer depending on the registry.

Please note, any costs related to obtaining new or renewing lost registration papers are the responsibility of the buyer. While Saratoga Kennel will assist in obtaining replacement papers if necessary, the associated fees will be covered by the buyer.

4. Website Information Provided by Breeder

Saratoga Kennel makes every effort to provide accurate and up-to-date information on our website, SaratogaKennel.com, about the puppies we sell. This information includes details such as breed, gender, color, date of birth, weight, parents' weights, and registration details.

However, we rely on our network of breeders to provide correct information about their puppies. Saratoga Kennel is not responsible for any typographical or photographic errors on the website.

5. Travel

The puppy will typically travel within a week of the effective date of this Agreement. Occasionally, a puppy may need additional time with Saratoga Kennel and, or, our affiliated breeders before travel. The final determination of the travel date for the puppy is made by Saratoga Kennel, our affiliated breeder and our veterinarian, with the health of the puppy being the primary determining factor. Transportation of the puppy is generally arranged by Saratoga Kennel and may include third parties in both arranging and delivery. Occasionally, there may be delays for numerous reasons, including, but not limited to, weather, temperature   restrictions, logistics, mechanical failure, or other unforeseen events. Saratoga Kennel shall not be liable, directly or indirectly, for any delays, including, without limitation, those that may cause Customer inconvenience or financial loss, nor shall any delay be a valid cause for cancellation of Customer's purchase of the puppy. Customer understands and agrees that no refund shall be provided by Saratoga Kennel and/or its affiliated breeders due to any airline/airport delays or cancellations of the puppy's flight, whether such travel is domestic or international. Customer is solely responsible for any required documentation, health reports, or vaccinations that may be necessary to transport the puppy into any country other than the United States or Canada.

6. Cancellation by Customer

You can cancel the purchase of the puppy at any time before receiving confirmation from Saratoga Kennel about the delivery date. To cancel, you must notify Saratoga Kennel.

If you choose to cancel, an administrative fee will apply. This fee is outlined in the table below. Both you and Saratoga Kennel agree that these fees are a fair estimate of the damages, as it is difficult to determine the exact impact of the cancellation.

A non-refundable deposit of $300 will be kept by Saratoga Kennel. This means the $300 deposit will not be returned, regardless of the circumstances.

Timeline

If you put a puppy on hold before making the full payment, the maximum time you can hold the puppy is 1 week. You must complete the payment within that week.

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Fee

You can cancel your purchase within the first 72 hours after placing it. After 72 hours, cancellations will no longer be accepted.

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Saratoga Kennel retains a non-refundable deposit of $300. This deposit is not refundable under any circumstances.

You can cancel your purchase within the first 72 hours after making it. If you cancel after 72 hours but before 72 hours before the puppy’s arrival date, the purchase will still be canceled.

If you cancel your purchase within 72 hours before the puppy's arrival date, the following conditions apply:

  • Deposit: The non-refundable deposit of $300 will not be refunded.

  • Additional Fee: Saratoga Kennel will retain 50% of the total puppy price listed on the invoice.

If you cancel your purchase, Saratoga Kennel will retain 50% of the puppy’s price as listed on the invoice.

If you cancel your purchase within 72 hours before the puppy’s arrival date, Saratoga Kennel will retain the full price of the puppy as listed on the invoice.

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7. No Warranties

Disclaimer and Health Information:

Saratoga Kennel does not offer any implied warranties regarding the quality or suitability of our puppies. This means we are not responsible for the puppy’s appearance, temperament, personality, size, weight, color, or compatibility with breed standards or DNA test results, nor do we guarantee the accuracy or completeness of any related information. For puppies provided by our breeders, any issues related to the puppy’s health or characteristics are the responsibility of the breeders, not Saratoga Kennel. While every puppy undergoes a thorough Nose-to-Tail exam as part of obtaining a Health Certificate, some common conditions that are acceptable may still allow the puppy to travel. Conditions listed in the table below may be considered normal for the breed or covered under our Health Commitment if they are present upon arrival.

Bite Issues

Coccidia

Spayed

Ticks

Body Condition Score between 3 - 8

Giardia

Neutered

Fleas

Ear Debris

Normal For Breed underbite

Ear Discharge

Stenotic Nares/Stenotic Nares Repaired

Hernia/Hernia Repair

Hookworms

Tail Docked

Tapeworms

Ear Mites

Ear Cropping

Undescended Testicles

Dew Claw Removed

Whipworm

Open fontanel under 1 cm

If there are more serious items, Saratoga Kennel will make every reasonable attempt to contact the Customer to inform them of said condition and discuss options. For more information about many common health conditions faced by new puppy owners, please read about them in our Help Center.

8. Deposit Policy

When a deposit is made at Saratoga Kennel, it is reserved for the specific puppy that was initially chosen by the customer. The deposit is non-transferable and cannot be applied to other puppies in the event of a change in preference. We encourage our customers to select their future furry family member carefully, as the deposit secures the exact puppy that has captured their heart.

9. Puppy Health and Refund Policy

In the event that a purchased puppy is found to be in severe health conditions, we understand that this can be a challenging situation. To ensure that the health and well-being of the puppy are addressed appropriately, and to maintain transparency in the process, we have established the following guidelines:

Immediate Action and Communication:

If you believe that your puppy is experiencing severe health issues, please inform us immediately. It is crucial that you keep us involved throughout the treatment journey. This will enable us to provide support and work with you to resolve the situation effectively.

Refund Requests:

We request that you do not demand a full refund right away. Instead, please allow us to be a part of the process. This approach helps us to better understand the situation and ensures that any claims are handled fairly and transparently. The process may involve verification of the health condition and evaluation of the steps taken for treatment.

Genetic Health Guarantee:

As part of our agreement, the puppy’s genetic health is guaranteed for a period of one (1) year from the sale date. This guarantee covers genetic-related fatalities only and does not extend to general veterinary expenses or non-genetic health issues. Claims under this guarantee must be supported by documented evidence from a licensed veterinarian confirming that the health issue or fatality is genetically related. Accidents, neglect, or mistreatment are not covered.

 

Process for Refunds:

Refunds are not automatic and require a thorough review. This includes assessing the treatment journey and verifying that all protocols have been followed, including veterinary documentation as required by our Genetic Health Guarantee. This policy helps to prevent any potential misuse and ensures that claims are legitimate. We are committed to working with you to reach a fair resolution, and refunds will only be provided in cases outlined in our genetic health terms.

 

Exclusions:

Any health issues or fatalities resulting from non-genetic factors, accidents, neglect, or mistreatment are not covered under this health policy. It is essential that all health concerns are addressed promptly and with full cooperation.

 

Support and Cooperation:

We are here to support you and your puppy through this process. Cooperation from both parties is essential to achieve the best outcome for the puppy's health and to resolve any financial concerns appropriately.

Thank you for your understanding and cooperation.

10. No Returns for Monetary Refund

Saratoga Kennel does not accept returns of puppies for a monetary refund under any circumstances. This includes, but is not limited to, reasons such as allergies, landlord or tenant restrictions, marital issues, adjustment problems, or any other reason. Puppies need time to adjust to their new homes. If you have concerns or if your puppy seems to be having difficulty adjusting, please contact us at Saratoga Kennel. We are here to help you determine if the issues are part of the normal adjustment process or if there might be something else going on.

11. Puppy Must Be Returned If Customer Cannot Care for it

If you are unable or unwilling to care for the puppy at any time during its life, you must contact Saratoga Kennel immediately to arrange for rehoming. If you need to return the puppy, it must be done on a surrender basis only. This means you will not receive a refund or credit, and you will be responsible for all travel-related costs. Saratoga Kennel will make reasonable efforts to find a new home for the puppy through our rehoming program.

12. Limited Liability

Saratoga Kennel takes every precaution to breed and raise healthy puppies. However, once the puppy has been transferred to the new owner, Saratoga Kennel is not liable for any health conditions that may arise under the new owner's care.

  • It is the responsibility of the new owner to continue the puppy's regular veterinary care, including vaccinations and routine check-ups, as recommended by a licensed veterinarian.

  • Saratoga Kennel is not responsible for any injuries, illnesses, or accidents that may occur after the puppy has left our facility.

  • Saratoga Kennel acknowledges that breeders are primarily responsible for the health condition of the puppies they sell.

  • Saratoga Kennel is not responsible for any health condition that may occur in puppies acquired from breeders. This includes but is not limited to genetic conditions, infectious diseases, or other health-related issues that may manifest after the purchase of a puppy.

13. Breeder Responsibility

Saratoga Kennel works with reputable breeders who are dedicated to breeding healthy puppies and adhering to all relevant breeding regulations and standards.

Breeders are responsible for ensuring the health and well-being of the puppies they sell. This includes:

  • Vaccinations: Providing all required vaccinations to the puppies.

  • Deworming: Administering deworming treatments as needed.

  • Health Examination: Conducting a thorough health check by a licensed veterinarian before the puppies are made available for sale.

Saratoga Kennel ensures that these standards are met, but once the puppy is transferred to the new owner, the responsibility for the puppy’s ongoing care and health shifts to the new owner.

14. Understanding the Breed You Are Getting

Saratoga Kennel specializes in breeding French Bulldogs, providing high-quality puppies for both enthusiasts and families.

Each dog breed has unique physical traits and temperament characteristics. We recommend that you familiarize yourself with these traits before making a decision. For a comprehensive list of recognized dog breeds and their characteristics, visit the American Kennel Club’s directory at https://www.akc.org/dog-breeds/. This resource will help you understand the specific breed of puppy you are considering.

15. Privacy Policy

Saratoga Kennel’s Privacy Policy outlines how we handle your information when you visit our website and use our services. To understand our practices and how we collect, use, share, or disclose your information, please review our Privacy Policy at https://www.saratogakennel.com/privacy-policy.

16. Consent to Receive Phone Calls and Auto-Dialed Calls

By signing this agreement, you agree to receive phone calls and text messages from Saratoga Kennel, AKC Affiliates, and their partners using automatic dialing or prerecorded messages. These communications will be sent to the phone number you provided and may help with your AKC registration.

You don’t have to agree to receive these messages to complete your purchase. You can still register your puppy by contacting AKC directly.

17. Choice of Law

This Agreement and any issues related to it will be governed by the laws of the State of New York. This means that New York law will apply, and any conflicting laws from other states will not be considered.

18. Severability

If any part of this Agreement is found to be illegal, invalid, or unenforceable by a court, the rest of the Agreement will still be valid and enforceable. The remaining parts of the Agreement will continue to be in full effect.

19. Entire Agreement

This Agreement is the complete and final agreement between the parties. No other terms or conditions apply to this sale.

To comply with this Agreement, you must sign and return all bills of sale sent by email either by replying to the email or by mailing it back via USPS. If you do not sign and return the bill of sale, your failure to do so will be considered as accepting the terms of the Agreement and completing the purchase.

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